"We", Rivendale Supplies Limited, take your privacy serious and commit ourselves to protecting and respecting your privacy when visiting and using our website. This privacy policy describes how and why we obtain, store and process data which can identify you.
For the purposes of the Data Protection Act 1998, the identity of our data controller shall be available upon enquiry by telephone or email (see below for contact details).
How and why do we collect information?
We will ask you to submit information by registering to use our website and logging in to the website. This information is required to enable you to submit an iquote and an iorder and to provide us with the necessary information we require.
What information may we collect from you?
Any personal information we collect from this website or otherwise will be used in accordance with the Data Protection Act 1998 and other applicable laws.
We collect information about you for 2 reasons: first, to process your request for services and secondly, to provide you with the best possible experience when visiting www.iimprove.co.uk
The type of information we will collect about you includes:
- name;
- address;
- telephone number;
- email address;
- transaction details including your iquote, iorder, credit/debit card or other payment details (if relevant); and
- if you contact us, we may keep a record of that correspondence.
How we store your IP address and cookies?
In order to help us understand how visitors to our website use it and to assist us in introducing changes and improvements to it, we collect IP addresses and, if your web browser is set up to accept them, we use a feature known as a "cookie". Cookies contain bits of information that websites transfer to your computer's hard drive for record keeping purposes. Cookies can make the Web more useful by storing information about your preferences on a particular site such as ours.
We use cookies for the following principal purposes:
- to access your previously stored information;
- to estimate our audience size and usage patterns; and
- to assist us in targeting page content and ads.
The internet browsers on most computers are usually set to accept cookies. You can choose to disable this through your browser's settings; you can also delete cookies that are already stored in the cookie folder on your computer. If you opt to disable persistent cookies on your browser, you experience of our website may be less enjoyable as suggested information may not be as relevant to you.
Where will personal information about you be stored?
The information that you provide to us will be transferred to and stored by Rivendale Supplies Limited. By supplying such information, you consent to this transfer and storage.
Keeping information about you secure is very important to us and certain sections of the site may encrypt data. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.
How will personal information about you be used by us?
Personal information may be used for one or more of the following purposes:
- to improve the content of our website;
- to notify you of changes to the services we offer.
- to customise the content and/or layout of our web pages for an individual visitor;
- to notify visitors about updates to our website;
- to provide visitors with information, products or services that visitors request from us, selected third parties or which we feel may interest them and where visitors have consented to be contacted for such purpose; and
- to support your customer relationship with us.
We may additionally disclose your personal information to associated companies of Rivendale Supplies Limited or to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce our terms of use.
If you do not want your data used in this way or passed onto third parties for marketing purposes please tick the relevant box on the form in which we collect your data.
Where we transfer you to a third party website?
It may be necessary for our website to transfer you to a thirds party website, for the purpose of providing you with a complete service and to enable you to view products. Please note however that these third party websites which have privacy policies of these own which you should read before providing any personal information to them. We cannot accept any responsibility or liability for the privacy policies operated by any other website.
How can you access the information we hold about you?
You are entitled to request a copy of the personal information we have about you. If you want a copy of your personal information, or if you wish to correct or change any information that you have provided to us changes, please contact us by telephone or email (see below for contact details).
Your consent
By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the website will signify that you agree to any such changes.
Our contact details
Rivendale Supplies Limited is a private company limited by shares registered in England under company number 6541302. Our registered office is 66-70 Oxford Street, Southampton, SO14 3DL and you can contact us on 0845 2179848 or info@iimprove.co.uk.
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